Click on your profile picture in the lower right-hand corner of the screen to open the Chromebook information window.
Check your Chromebook’s sound settings. If there’s unwanted software, select Remove. Check if some malware is blocking the sound by going to Settings > Advanced >Clean up computer, then Find. Open another browser and test the sound, this will show whether the problem is in Chrome or beyond. If there’s a cross mark through the speaker icon in the address bar of the tab you’re having sound problems with, click on it and then click on Always allow sound on and click Done. Make sure the page is not muted by right-clicking on its tab, if it’s muted, you’ll see an Unmute site option. Ensure the Allow sites to play sound (recommended) option is enabled in the Chrome sound settings ( chrome://settings/content/sound.). On many devices, there should be an audible click when pushing them inside your device. Check to make sure the headphones are correctly plugged in. if you see Mute sites that play sound, toggle the button next to it. The toggle button on this page should be On and you should see Allow sites to play sound (recommended.). Now, under the Privacy and security tab, click on Site settings. Scroll down and click on Advanced to show the advanced options. 
Click on the three dots (or three horizontal lines) in the upper right-hand corner of the browser.If these don’t work, proceed with the steps we provided further down for each OS. No matter what operating system your computer runs, we’ll start with the steps to try directly related to the browser. The problem can be as simple as accidentally muting speakers or a more serious one, such as hardware damage.
How to Fix Sound Not Working in Chrome?Īs we already mentioned, the sound not working while watching a video on Chrome is a relatively common issue that can happen for various reasons. In this article, we’re going to provide detailed instructions on how to troubleshoot issues of sound not working in Chrome for Chromebook, Mac, Windows, and Ubuntu users.
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